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This occurs after you have attempted to charge once, it did not go through for some reason and you attempted again within the lockout period. The current lo...

A subscription is a paid option to enjoy a banner & video ad-free experience on many sites on our network. Some sites may have additional perks, like a ...

Auto-renewal is when your credit card or PayPal account is charged on a recurring basis upon subscription expiration. If you selected automatic renewal duri...

Your Premium subscription applies to all our sites that offer Premium benefits, for the same low price. The sites on our network currently providing Pre...

First thing, make sure you are logged into the correct account. The most common reason is the subscription has expired. However, if you're confident you...

Those with a 6-month or yearly subscription will receive an email reminder 30 days prior to renewal. If you are not sure you want to auto-renew, please see ...