FAQ for Wowhead: Subscription

I'm a legacy Premium subscriber, what's happening to my subscription?
Existing subscribers, with or without automatic renewal, are automatically assigned to the Rare Premium Tier. Your subscription will expire or renew on the ...
Wed, Dec 11, 2024 at 6:05 PM
I've earned free Premium via site reputation. How am I impacted?
This privilege will continue to exist, but it will only ever award the Rare Premium tier. No free options will be made available for the higher tiers. If yo...
Mon, Dec 16, 2024 at 1:30 PM
I already have an existing subscription. How do I upgrade to a higher plan?
Please reach out via [email protected] or create a support ticket here for manual assistance in upgrading your existing plan. We cannot issue refunds or ...
Mon, Dec 16, 2024 at 1:32 PM
How do I change my billing information, or cancel my service?
You cannot change a Premium subscription's billing information after it has already been established. If you need to change payment methods you'll w...
Wed, Dec 11, 2024 at 6:07 PM
How do I renew my Premium subscription?
Your Premium subscription can be set to auto-renew on sign up so you don't experience an interruption in service. You will be notified by email when a r...
Wed, Dec 11, 2024 at 6:07 PM
I subscribed to Premium, and I got my confirmation email, but I still don't see my new subscriber features.
If your subscriber status didn't refresh for some reason, you can refresh it manually with the button on your Premium Settings page.
Wed, Dec 11, 2024 at 6:08 PM