General FAQ

Can I buy a lifetime subscription?
We do not offer a life time subscription at this time.
Fri, Jul 21, 2017 at 12:01 AM
Can I buy a subscription for longer than one year?
We do not offer a subscription for longer than a year at this time.
Fri, Jul 21, 2017 at 12:00 AM
Can I get a refund?
We do not offer refunds on Premium subscriptions. You may submit a support ticket if you feel you're entitled to a refund due to an error on our par...
Sun, May 17, 2020 at 4:32 PM
Can I get Premium without a credit card?
We currently only accept payments via Credit Card or PayPal. PayPal offers several additional options beyond Credit Cards, such as using a Checking/Savi...
Sun, Jun 3, 2018 at 11:12 PM
How do I change my billing information?
First, cancel your automatic renewal (see associated FAQ entry).  Once the current subscription expires, reapply for premium with the new information. T...
Wed, Dec 11, 2024 at 5:55 PM
How do I turn off the auto renewal or cancel service?
Wowhead The auto-renewal option, only displayed if auto-renewal was enabled at the time of sign-up, can be changed via your Premium Settings on Wowhead....
Tue, Jul 16, 2024 at 6:04 PM
How much does a subscription cost?
The cost of a subscription varies with the length of time purchased. The longer the length, the less per month it costs. Presently, the prices available...
Wed, Dec 11, 2024 at 12:23 PM
I have an authorization on my account, why don't I have access?
An authorization is merely that, an authorization and no funds have been removed from your account. This occurs when some of the inputted information does n...
Sun, Sep 1, 2019 at 7:17 PM
I paid for my subscription by credit card but it hasn't been applied?
Before getting upset, let's delve into the different issues that may arise. The first and foremost reason your subscription is not applied is due to a n...
Sun, Sep 1, 2019 at 7:15 PM
I paid for premium via Paypal but it hasn't been applied?
From time to time there is a small delay due to information transfer to us from PayPal. If you put in the wrong email upon purchase, your subscription may n...
Sun, Sep 1, 2019 at 7:15 PM